pb333 Privacy Policy

Who We Are

pb333 operates the online gaming platform at pb333.ws. When you create an account, place a bet, or contact our support team, pb333 acts as the data controller — meaning we decide how and why your personal data is processed.

If you have any questions about this policy or want to exercise your data rights, you can reach our privacy team directly at [email protected]. We aim to respond within five working days.

Data We Collect

We only collect data that is necessary to run a safe, fair gaming platform. Below is a breakdown of each category.

Account registration data

When you sign up at pb333, we collect your full name, date of birth, email address, mobile number, and the payment method you choose (such as bKash, Nagad, Rocket, or Bank Transfer). This information is required to create and verify your account.

Identity verification (KYC)

Before your first withdrawal, pb333 requires you to complete KYC. We accept a National ID Card (NID), Passport, or Driving Licence. Copies of these documents are stored securely and used only for identity checks and fraud prevention. KYC review takes up to 24 hours.

Transaction data

Every deposit and withdrawal you make is logged: amount in ৳ (BDT), timestamp, payment channel, and transaction status. We keep this data to resolve disputes, process withdrawals (minimum ৳400), and meet financial compliance requirements.

Gameplay data

We record which games you play, session length, bet amounts, and game outcomes. This helps us detect problem gambling patterns and allows us to apply responsible gaming tools such as deposit limits and session reminders.

Device and technical data

When you access pb333 via browser or the pb333 App (Android v7.0+), we collect your IP address, device type, operating system, browser version, and general location. This data is used for fraud detection and platform optimisation — not for targeted advertising.

Communications data

Messages you send to our 24/7 Live Chat or to [email protected] are stored. We use these records to resolve queries and improve support quality.

How We Use Your Data

We do not sell your personal data to third parties. We do not use your data for behavioural advertising outside the pb333 platform.

Legal Basis for Processing

pb333 processes your data under the following legal bases:

• Contract performance: Processing your deposits, withdrawals, and gameplay is necessary to deliver the service you signed up for.
• Legal obligation: KYC checks, AML screening, and age verification are required by applicable regulations.
• Legitimate interests: Fraud prevention, platform security, and responsible gaming monitoring serve the legitimate interests of pb333 and its players, provided they do not override your rights.
• Consent: Where we send you promotional messages (email or SMS), we rely on your consent, which you can withdraw at any time from your account settings.

Sharing Your Data

pb333 shares data only when necessary and only with trusted parties under strict agreements:

Game providers

Providers such as Playtech, JILI, JDB, Sexy Gaming, CQ9, and Ezugi receive your player ID and session token to run their games inside the pb333 platform. They do not receive your full name, NID, or payment details.

Payment processors

When you deposit via bKash, Nagad, Rocket, or Bank Transfer, the transaction passes through that payment provider's infrastructure. pb333 shares only the transaction amount and reference — not your ID documents.

Fraud and compliance tools

We use third-party identity verification and AML screening services. These partners process your KYC data under data processing agreements and are not permitted to use it for their own purposes.

Legal requirements

If a competent authority legally requires us to disclose data, we will comply. We will notify you where permitted by law.

Data Retention

We keep your data for as long as your account is active and for a period afterwards as required by applicable law and regulation. Specific retention periods:

• Account and KYC records: retained for at least five years after account closure.
• Transaction records (deposits, withdrawals, bets): retained for at least five years.
• Chat and email support logs: retained for two years.
• Marketing preference records: retained until you withdraw consent, then deleted within 30 days.

After the relevant retention period, data is securely deleted or anonymised. Anonymised aggregate data (such as platform traffic stats) may be kept indefinitely.

Security Measures

pb333 takes data security seriously. Key measures in place:

• All data in transit is encrypted with TLS 1.2 or higher (the padlock in your browser confirms this).
• Passwords are hashed using a strong one-way algorithm — we never store plain-text passwords.
• KYC documents are stored in an encrypted, access-controlled environment with audit logging.
• Our systems are monitored for unusual activity around the clock.
• Staff with access to personal data receive regular data protection training.

Cookies and Tracking

pb333 uses cookies and similar technologies on pb333.ws and in the pb333 App. Here is what each type does:

Essential cookies

These keep you logged in, remember your language preference, and protect against cross-site request forgery. Without them, the site cannot function. They cannot be disabled.

Analytics cookies

We use first-party analytics to understand how players navigate the site — which pages are visited most, where errors occur, and how fast pages load. This data is aggregated and not linked to your identity.

Session cookies

Short-lived cookies that expire when you close your browser. Used to maintain your game session state so you do not lose progress if you briefly switch tabs.

We do not use third-party advertising cookies or tracking pixels. You can manage cookie preferences in your browser settings. Note that disabling essential cookies will prevent you from logging in.

Your Rights

As a pb333 player, you have the following rights over your personal data. To exercise any of them, email [email protected] with the subject line "Data Rights Request".

• Access: Request a copy of the personal data we hold about you.
• Correction: Ask us to fix inaccurate or incomplete data (for example, a misspelled name).
• Deletion: Request that we delete your personal data. Note that some data must be retained by law (see Data Retention above); we will tell you what we can and cannot delete.
• Restriction: Ask us to pause processing your data while a complaint is being investigated.
• Portability: Request your data in a structured, machine-readable format.
• Withdraw consent: If processing is based on your consent (such as marketing messages), you can withdraw consent at any time from your account settings or by emailing us.
• Object: Object to processing based on legitimate interests, including profiling.

We will respond to all data rights requests within 30 days. If we need more time (complex or multiple requests), we will let you know within that window.

Players Under 18

pb333 is strictly for adults aged 18 and over. We do not knowingly collect data from anyone under 18. Age verification is part of the registration and KYC process.

If you believe a minor has registered on pb333, please contact us immediately at [email protected]. We will investigate and close the account, deleting the associated data in line with our legal obligations.

Policy Changes

pb333 may update this Privacy Policy when our practices change or when regulations require it. The "Last updated" date at the top of this page reflects when the most recent version took effect.

For material changes that affect how we use your data, we will notify registered players by email at least 14 days before the new version applies. Continued use of pb333 after that date means you accept the updated policy.

Contact Us

For any privacy question, data rights request, or complaint, reach us through the following channels:

We will acknowledge your email within one working day and provide a full response within 30 days. If you are not satisfied with our response, you have the right to escalate to the relevant data protection authority in your jurisdiction.